Here are two job "Research Navigator" job descriptions that we developed when we overhauled our system for providing support to investigators. The jobs have relevance to evaluation because we put an emphasis ...

This is the job description that we used when hiring the OCTRI concierge/navigator, which we call the Front Door.

The eligibility and selection criteria for K awards at our institution (OCTRI) can be found at this link: http://www.octri.org/octri/public/index.aspx?pageid=64&siteid=1&menuid=16&siteid=1 ...

This is a template "Voice Of The Customer" worksheet.  We've used it as part of strategic planning and CQI (constant quality improvement) to ensure that we're providing high value to investigators ...

CTSA Description to be used by CTSA Consortium in communication forums